Return and Refund Policy

• Eligibility for Returns

  To be eligible, the shipment must be in its original packaging and condition.

• Initiating a Return

  To initiate a return, please contact our customer service team at info@daakit.com within the specified return period.

  Provide the following information:

  • AWB number
  • Reason for return
  • Shipment details
• Assessment and Approval

  Our team will assess the return request and notify you of its approval or rejection. Approved returns will receive instructions for the return process.

• Return Shipping

  Customers are responsible for the cost of return shipping, unless the return is due to an error on our part. Use a reliable shipping method with tracking for your return shipment.

• Return Shipping

  Customers are responsible for the cost of return shipping, unless the return is due to an error on our part. Use a reliable shipping method with tracking for your return shipment.

• Refund or Replacement

  Once the returned shipment is received and inspected, we will notify you of the approval or rejection of your refund or replacement. Refunds will be processed via the original payment method.

• Exceptions

  Certain items may not be eligible for return. This includes shipments that are damaged due to customer negligence.

• Contact Information

  For any questions regarding our return policy, please contact our customer service team at info@daakit.com.

We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction with our courier services, and we are dedicated to resolving any issues promptly and efficiently.